1. About this policy
This Privacy Policy explains how PLTNUM (ABN 41 681 924 845) ("we", "us", "our"), based in Noosa, Queensland, Australia, collects, uses, stores and discloses personal information through www.pltnum.com (the "Website"). We are committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect
We may collect the following personal information:

• Information you give us, such as your name, email address, phone number, business name and the details of your enquiry when you use our contact form or email us

• Your email address if you subscribe to our newsletter

• Technical information collected automatically when you visit the Website, such as your IP address, browser type, device type, pages visited, time spent on pages and approximate location

3. How we collect it
We collect personal information directly from you when you fill in a form, subscribe to our newsletter or contact us. We also collect technical information automatically through cookies, pixels and similar technologies.

4. How we use your information
We use personal information to:

• respond to your enquiries and provide our services

• send you our newsletter and marketing emails, where you have subscribed

• operate, maintain, secure and improve the Website

• measure and improve the performance of our own advertising

• comply with our legal obligations

5. Cookies, analytics and advertising
The Website may use cookies, pixels and similar tools from third parties such as Google, Meta and other advertising and analytics providers. These help us understand how visitors use the Website and show relevant ads on other platforms. You can block or delete cookies through your browser settings, although some parts of the Website may not work properly if you do.

6. Email marketing
If you subscribe to our newsletter, we will send you emails about paid media and our services. Every email includes an unsubscribe link, and you can opt out at any time. We comply with the Spam Act 2003 (Cth).

7. Disclosure of your information
We do not sell, rent or trade your personal information. We may share it with:

• service providers who help us run our business, such as website hosting, email, CRM and analytics providers

• professional advisers such as accountants and lawyers

• government authorities where required by law

Some of these providers may store data outside Australia, including in the United States. Where this happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles.

8. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, change or disclosure. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

9. How long we keep it
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or de-identify it.

10. Access and correction
You can ask to access the personal information we hold about you, or ask us to correct it, by emailing brock@pltnum.com. We will respond within a reasonable time, usually within 30 days.

11. Complaints
If you have a concern about how we have handled your personal information, please email brock@pltnum.com and we will investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page. The date at the top shows when it was last updated.

13. Contact us
PLTNUM
ABN 41 681 924 845
Noosa, Queensland, Australia
Email: brock@pltnum.com